Refund policy

Refund Policy

We offer 30-day returns on regular priced, eligible items.

To be eligible for a return:

  • Items must be unworn, in original condition, and have all original tags attached
  • Returns must be requested within 30 days of purchase
  • Regular priced items are eligible for return

Return Shipping

  • Return shipping costs are the responsibility of the customer
  • Original shipping fees are non-refundable

Final Sale Items

The following items are final sale and not eligible for return:

  • Crystals
  • Any items marked as clearance or final sale

How to Start a Return

To initiate a return, please contact us at support@bluesparrow.ca with your order number.

Once your return is approved, you will receive instructions on how to send your
item back.