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Refund policy
Refund Policy
We offer 30-day returns on regular priced, eligible items.
To be eligible for a return:
- Items must be unworn, in original condition, and have all original tags attached
- Returns must be requested within 30 days of purchase
- Regular priced items are eligible for return
Return Shipping
- Return shipping costs are the responsibility of the customer
- Original shipping fees are non-refundable
Final Sale Items
The following items are final sale and not eligible for return:
- Crystals
- Any items marked as clearance or final sale
How to Start a Return
To initiate a return, please contact us at support@bluesparrow.ca with your order number.
Once your return is approved, you will receive instructions on how to send your
item back.