Refund policy

Refund Policy

We offer 30-day returns on eligible items.

To be eligible for a return:

• Items must be unworn, in original condition, and have all original tags attached
• Returns must be requested within 30 days of delivery

Return Shipping

• Return shipping costs are the responsibility of the customer
• Original shipping fees are non-refundable

Final Sale Items

The following items are final sale and not eligible for return:

• Crystals
• Any items marked as final sale

How to Start a Return

To initiate a return, please contact us at support@bluesparrow.ca with your order number.

Once your return is approved, you will receive instructions on how to send your
item back.